The report definitely provided us with a perspective that we did not have earlier, because earlier we had not acquired information about ourselves from the clients in such a way.
Helina Loor the CEO of SpeakSmart
The aim of the SpeakSmart debating training research that was carried out among the clients and potential clients was to ascertain the expectations and predispositions of the target group with regards to the services and the communication of the services of the debating training. We wanted to highlight the opinions of the people who had participated in the training, but also of the potential clients about debating in general and SpeakSmart in particular.
We collected data through individual semi-structured interviews.
As an end-result of the work, a report, a poster and a presentation were born in which propositions were made and recommendations were given with the aim of supporting the further development of SpeakSmart.
The research carried out by CAAE enabled us to map the current situation: as a result, we are now better aware of the expectations of the visitors for the museum, the history-themed exhibitions and programs. The report compiled by CAAE has become a working document that is at times open again to develop the conceptions of new exhibitions.
Laura Kipper the project manager at Estonian History Museum
The main aim of the visitor research at the Estonian History Museum was to collect information about the visitors of the museum, their expectations and exhibition experience. We analysed the perception of different branches of the museum and investigated what the visitors thought was the role of the museum in the society.
In our work we primarily relied on the qualitative approach that consisted of visual methods, observation, discussions and semi-structured interviews.
The report was to be used to improve the compilation of exhibitions, the organisation of events and the conduct of marketing and to plan the new permanent exhibition.
It is well known that there is no one and easy way to measure the quality of the education, thus the expectations and existing statistical data were collected and the opinion of various target groups was studied. CAAE carried out conversations, focus groups, surveys, analyses and created a complicated web of connections that clearly indicated what was happening at school and in the hearts of people.
Lauri Läänemets the head of Väätsa parish
The aim of the research conducted in Väätsa basic school was to collect data for compiling the school development plan 2015-2019 and to improve the school life.
We researched the impressions the alumni, pupils, parents, teachers and the governing body had of the school by observation, conversations, focus group interviews and semi-structured interviews. The emphasis was on the strengths and weaknesses of the school and the recommendations for improving the school life given by the target groups. The report was designed as support material for planning the future development of Väätsa basic school.